If you’re not controlling the keys, you’re not controlling security
Our friend and customer Steve Castans, the Security Director at the TOBY Award-winning building the NBC Tower, had an ongoing nightmare. He knew that regardless of how sophisticated the security was in his building, if he wasn’t controlling the keys, then he wasn’t controlling security. Controlling and tracking his keys with paper and pen was no longer an effective solution. NBC Tower wanted to take key control to the next level in order to continue their relentless pursuit of protecting the individuals who work in and visit their building.
Steve wanted a more reliable way of controlling the keys, and, with the help of Glavin Security Specialists, NBC Tower invested in a Touch-Screen Computer Managed Key Box.
When NBC Tower installed the computerized key box, they also installed a camera near the box, which eliminates any doubt about who removes keys. Steve found that this was of a greater value than he had imagined it would be. As a matter of fact, he now finds himself recommending a built-in camera to anyone he knows is interested in a computerized key box.
After installing the computerized key box, Steve was pleasantly surprised that it was so effective at holding individuals accountable for keys, that key requests actually went down. People don’t ask for keys as often now because they know they’re being held responsible.
Another pleasant surprise for Steve was how easy the box is to operate and manage. He states, “It’s incredibly easy to use; not only user friendly, but boss friendly.”
Since the cleaning staff of the building speaks mostly Polish, the building management chose to utilize Polish as a second language for the touch screen. Using Polish as a second language not only allows the staff to use the box effectively and efficiently, but it also communicates to the team that they are valued and appreciated.
When asked, “Why Glavin?” Steve was quick to mention our expertise, our responsiveness and our willingness to come to the building to consult with and to advise after the installation. He said, “I didn’t want be calling someone in Canada.”
Glavin understands the demands on building management professionals and helps by being their friendly and caring security experts. With Glavin, property management professionals feel like they are working with trusted friends. Glavin provides the direction and support to improve skills and, ultimately, to enhance careers. We want our valued customers to get promoted!
For More Information
If you have any questions regarding Touch-Screen Computer Managed Key Box, please feel free to contact Glavin Security Specialists at 312-850-6700 or email@example.com.
Cover photo: JeremyA, used under Creative Commons license.
All other photos: Dan Saavedra/Betadac Media