Glavin Security Specialists performed a Security Control Pathway assessment of 35 West Wacker Drive, a 50-story, Class A office building located in downtown Chicago. Tom Glavin had originally approached the manager of the building in order to discuss the key system assessment and its value to the commercial real estate industry. During the meeting, the manager saw the opportunity to apply the report within her own building. The on-site assessment was performed at the request of the building’s manager in order to evaluate the building’s successes as well as opportunities to improve their key and lock systems, policies, and personnel.
Glavin Security Specialists began by analyzing the performance of the building’s operations, policies and procedures based upon the observations and data collected. The action plan that was developed improved the security at 35 West Wacker to meet, and exceed, the benchmarks for a Class A office building. Changes included: defining roles within the team, creating direction and strategy to guide personnel, as well as updating policies and procedure to reflect current security threats.
The Security Control Pathway provided the management of 35 West Wacker a clear view of their existing security performance, a plan to improve it, and a partner to help implement the changes. The building is now far along into deploying the Security Control Pathway recommendations and has realized many benefits, including access control, that meet or exceed industry standards.